ROCHESTER, N.Y. – BNY Mellon is working with Xerox Corporation to introduce new ways for BNY Mellon's Asset Servicing clients to reach their customers.
Recognizing that fund companies seek simple, customized communications to retain and grow business with investors, Xerox's leading document technologies and Communication and Marketing Services will allow BNY Mellon to better serve the 250 mutual fund, asset manager and other financial industry clients within its U.S. Funds Services business.
Those clients will now be able to offer their investors greater choice and flexibility when it comes to receiving financial information and communicating with their investment funds and asset managers. In addition, using Xerox's secure multi-channel communications approach, an investor will soon have the ability to choose to receive financial updates and account information via text message and access statements via mobile app or personal digital mailbox.
"Xerox's ongoing investment in document technology means our mutual fund and asset management clients can deliver more effective communications through their customers' preferred channels," said Michael DeNofrio, managing director, U.S. Investor Services, BNY Mellon Asset Servicing. "This allows both BNY Mellon and our clients to be more nimble in meeting investor needs in today's world of electronic information delivery."
BNY Mellon will use Xerox's expertise to enhance its traditional print and mail operations, making it easier for BNY Mellon's clients to print and distribute critical customer communications.
"Clients like BNY Mellon are seeking our help to communicate in a way that shows they understand a customer's individual needs from day one, and have the flexibility to change or improve those communication channels throughout the relationship," said Mike Zimmer, president, Xerox Global Document Outsourcing, North America.
As part of the BNY Mellon Alliance Program, this relationship will also explore opportunities for Xerox customers to access treasury, trust, custody and capital markets solutions from BNY Mellon.
Xerox Corporation is a $22.5 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 134,000 people of Xerox serve clients in more than 160 countries. For more information, visit http://www.xerox.com, http://news.xerox.com, http://www.realbusiness.com or http://www.acs-inc.com. For investor information, visit http://www.xerox.com/investor.
About BNY Mellon
BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporations and high-net-worth individuals, offering superior investment management and investment services through a worldwide client-focused team. It has $25.9 trillion in assets under custody and administration and $1.2 trillion in assets under management, services $11.9 trillion in outstanding debt and processes global payments averaging $1.6 trillion per day. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available at http://www.bnymellon.com or follow us on Twitter @bnymellon.
BNY Mellon Asset Servicing offers clients worldwide a broad spectrum of specialized asset servicing capabilities, including custody and fund services, securities lending, performance and analytics, and execution services.