eConcierge Online Ordering

With all the things you need to do everyday, you don’t need the hassle of worrying about ordering printer supplies when they run out.

For most offices, ordering printer supplies is a hassle.

It can be a time consuming, inconvenient, and frustrating experience. There are hundreds of part numbers to sort through, so even making sure you get the right product for your specific model number is a pain.

eConcierge powered by Xerox is the quickest, easiest way to order printer supplies. With one less thing on your plate, you are free to do the really important things that make your office run smoothly. Receive alerts before you run out of supplies on networked printers, and order everything you need in just one click. It’s easy to use, super convenient, and includes a printer service reward for Xerox printers and select multifunction printers. And best of all, it’s free and comes with no obligation.


Proactive Alerts

With eConcierge powered by Xerox you’ll never have to run out of printing supplies and wait for more to arrive. The service sends an automatic alert to your desktop when supplies are low and it’s time to think about ordering replacements—before you run out. The best part? Supplies specific to your machine are automatically selected for you, so you don’t have to waste time looking for the right ink and toner cartridges. 

Hassle-Free Convenience

With eConcierge, you’ll never have to search out printer model numbers or sift through confusing supplies part numbering systems again. Download the Supplies Assistant application to your desktop and it automatically discovers the printers on your network and allows you to edit the list through its intuitive interface. When a printer is running low on ink or toner, a pop-up alert reminds you to review and approve your supplies options. The service automatically identifies each printer model and its associated supplies – place your order with a credit card and you’re done!

Custom Printer Naming

Gone are the days of ordering supplies for your “XFV58 Copier”. With eConcierge, you can forget trying to remember which printer is which – identify your printers by the names most useful to you. Name them by their location, capabilities, or any nickname you choose. 

Safe and Secure

Printer information and status updates are encrypted, securely managed and hosted by the eConcierge powered by Xerox cloud. Credit card transactions are secured through®, a subsidiary of CyberSource®, a Visa® company.

New Customers

New to eConcierge? Use the link below to register and create an account. If you already have an account, you do not need to register again.

Account Registration

Returning Customers

Already have an eConcierge account? Use the link below to download the Supplies Assistant.

Supplies Assistant

Make office life a little easier – it’s about time.

Contact your Xerox Provider for additional information, an online demo, brochures, supported products list, or a link to download the Supplies Assistant desktop application.

We’ll Hook You Up.

Currently serving Denver, Boulder, Jefferson, Arapahoe, Douglas, Broomfield, Adams, Gilpin, and Clear Creek Counties.

(303) 980-6700